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About this hotel
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Grab a bite at 43 Down, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Toronto? This hotel has 5383 square feet (500 square meters) of space consisting of conference space and 60 meeting rooms. A bus station shuttle is available for a surcharge. Make yourself at home in one of the 1372 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters.
- Wi-Fi
- Pool
- Spa & wellness
- Parking
- Restaurant
- Bar
- Fitness centre
- Accessible
- Air conditioning
Facilities and services
Facilities 34
- Wheelchair-accessible
- 24-hour reception
- Check-in hour (15:00)
- Check-out hour (05:30)
- Mobile phone coverage
- Wi-fi
- Local and international calls
- Secure parking
- Valet parking
- Room service
Show 24 more
- Laundry service
- Medical service (extra charge)
- Babysitting service (extra charge)
- Multilingual staff
- 24-hour security
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Dining area
- Clothes dryer
- Private pool (1)
Catering 7
- Café
- Bar
- Restaurant
- Non-smoking area
- Highchairs
- Banquet hall
- Air conditioning in Restaurant
Health & wellness 7
- Sauna
- Steam bath
- Hot tub
- Solarium
- Massage
- Spa treatments
- Hairdressing salon
Entertainment & pools 7
- Indoor freshwater pool (1)
- Indoor heated pool (1)
- Outdoor freshwater pool
- Outdoor heated pool (1)
- Sun loungers
- Parasols
- TV lounge
Sports 1
- Fitness
Business 7
- Conference room
- Meeting room (60)
- Projector
- Printer
- Photocopier
- Business centre
- Fax
Meals 9
- Breakfast
- Breakfast buffet
- Continental breakfast
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
- Vegetarian meal
- Snacks
Payment methods 5
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
Good to know 3
- LGTBIQ friendly
- Non-smoking establishment
- Minimum check-in age (18)
Green programmes 1
- Green Key Global Eco-Rating
Rooms and suites
Double room
Room, 1 Queen Bed
Double room
Deluxe Room, 1 King Bed, City View
Junior suite
Junior Suite (1 King Bed)
Suite
Suite, 1 King Bed
Junior suite
Junior Suite (1 Queen Bed)
Double room
Room, 1 King Bed
Double room
Double guest room
Double room
Club Room, 1 Queen Bed
Suite
Suite, 1 King Bed with Sofa bed (1 King Bed and 1 Double Sofa Bed)
Double room
Club Room, 1 King Bed
Occupancy by room type
- Double roomup to 4 guests (max. 4 adults or max. 3 children)
- Double roomup to 2 guests (max. 1 adults or max. 1 children)
- Double roomup to 2 guests (max. 2 adults or max. 1 children)
- Double room (single use)up to 2 guests (max. 1 adults or max. 1 children)
- Junior suiteup to 5 guests (max. 5 adults or max. 3 children)
- Junior suiteup to 2 guests (max. 2 adults or max. 1 children)
- Quadruple roomup to 6 guests (max. 4 adults or max. 3 children)
- Single roomup to 1 guests (max. 1 adults)
- Suiteup to 4 guests (max. 4 adults or max. 3 children)
- Triple roomup to 5 guests (max. 3 adults or max. 4 children)
- Twin roomup to 4 guests (max. 4 adults or max. 3 children)
Room types and occupancy come from the Hotelbeds catalogue and have not been confirmed by the hotel, so treat them as indicative. Ask the hotel for current rooms, bed layout and the number of guests.
Location and surroundings
123 Queen Street West, Toronto ON M5H 2M9
- City centre0 m
- Entertainment Area0 m
- Nearest Bus / Metro Stop50 m
- Eaton Centre Shopping100 m
- Art Gallery of Ontario400 m
- Bus/Train station950 m
- Air Canada Centre1.3 km
- CN Tower1.6 km
- Harbour1.9 km
- Harbourfront2 km
- Airport26 km
- Golf course26 km
Distances are straight-line figures from the catalogue. Roads, ferries, mountain passes and winter conditions can make the real journey much longer.
The map comes from Google Maps. Your browser connects to Google only after you click the button.
Meals and features
Meal plans
Type of stay
Key facts
- Year of most recent renovation
- 2015
- Total number of rooms
- 1372
- Number of floors (main building)
- 15
- Number of floors (annexe)
- 10
- Single rooms
- 541
- Double rooms
- 624
- Suites
- 75
- Accessible rooms
- 21
Hotel data: Hotelbeds, updated 26/08/2026.
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